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I N F Y S T R A T

Service details

Global Capability Centre

Driving Innovation Through Global Excellence

Our Global Capability Centres (GCC) serve as strategic hubs of excellence, delivering cutting-edge solutions and services across the globe. We combine advanced technology infrastructure with skilled professionals to provide comprehensive support and innovation capabilities to our global clients.

With a focus on continuous improvement and innovation, our GCCs operate round-the-clock to ensure seamless service delivery, operational efficiency, and superior value creation for organizations worldwide.

Global Capability Centre
Key Benefits of Our Global Capability Centre

Unlock Global Potential with Strategic Capabilities

Global Talent Pool

Access to diverse, skilled professionals delivering expertise across multiple domains and technologies.

24/7 Operations

Round-the-clock service delivery ensuring continuous support and faster time-to-market.

Innovation Hub

State-of-the-art facilities fostering innovation, research, and development of cutting-edge solutions.

Cost Optimization

Significant cost advantages through operational efficiency and optimal resource utilization.
Our GCC Approach

Delivering Excellence Through
Our Global Centers

Step 01

Strategic Setup & Planning

We begin with strategic planning and infrastructure setup aligned with your business objectives and operational requirements.
Strategic Planning
Step 02

Talent & Resource Optimization

We build and optimize skilled teams while implementing robust processes for efficient service delivery.
Talent Optimization
Step 03

Continuous Evolution & Innovation

We ensure continuous improvement through innovation, technology adoption, and process enhancement.
Continuous Innovation
Why Choose Our GCC Services

Excellence in Global Delivery

Our Global Capability Centres offer:

  • Strategic locations with state-of-the-art infrastructure
  • Skilled professionals across various technology domains
  • Advanced delivery models ensuring operational excellence
  • Continuous innovation and process improvement
GCC Key Differentiators

Why our GCC delivers consistent value

Leadership Commitment

Executive sponsorship ensures alignment and momentum.

Competitive Pricing

Optimized cost models for sustainable value.

Global Capability Centers (GCC)

Distributed delivery with 24/7 coverage.

Centre of Excellence (CoE)

Reusable accelerators and best practices.

Strong Tech Professionals

Deep expertise across platforms and domains.

Cultural & Integrity

Trust, transparency, and accountability.
Feather In Our Cap

Our Achievements

12+
Global Capability Centers (GCC's)
150+
Happy Customers Worldwide
1400+
IT Professionals Worldwide
33+
Industry Experience
15+
Industries Served
120+
Global Partners
95%
Customer Retention
55%
Women in Tech Force
36%
Onsite Presence
92%
Certified Professionals
Our Key Dimensions of GCC

Operating model built for value, compliance, and scale

Value & Cost

  • Value and cost optimization
  • Operates “like a business”
  • Improves value proposition

Risk & Compliance

  • Adheres to laws & latest standards
  • Agile model for emerging risks

Future Ready Workforce

  • Future digital skills & capabilities
  • Hybrid agile models leveraging gig work

Digital Maturity

  • Broad maturity across operating models
  • Emerging technology CoEs established

Strategic Alignment to HQ

  • Defined strategic intent & purpose
  • Impact on strategy, top line & innovation

Governance & Empowerment

  • Integrated stakeholder engagement
  • Empowered to make global decisions
AI/ML & Salesforce Offerings

Salesforce Clouds & Platform

Sales Cloud

Service Cloud

Experience Cloud

Health Cloud

Financial Cloud

Marketing Cloud

Education Cloud

CPQ

Vlocity

Copado

Data Cloud

CRM Analytics

Our AI/ML Partners & Products

Showcasing our AI ecosystem

viba.ai
evpodz
eventooz
nextergo
facekey
evaa
FAQ

Frequently asked questions

  • What is a Global Capability Centre?
    A Global Capability Centre (GCC) is a strategic offshore delivery center that provides specialized services, innovation capabilities, and operational support to global organizations across multiple time zones.
  • How do GCCs benefit global organizations?
    GCCs provide access to skilled talent, cost advantages, 24/7 operational support, innovation capabilities, and enhanced operational efficiency while maintaining high quality standards.
  • What services do your GCCs provide?
    Our GCCs offer a wide range of services including IT support, software development, business process management, research and development, analytics, and innovation services.
  • How do you ensure quality in global delivery?
    We maintain quality through robust processes, regular training, performance monitoring, and continuous improvement initiatives while adhering to global standards and best practices.
  • What technology capabilities do your GCCs have?
    Our GCCs are equipped with state-of-the-art technology infrastructure and expertise across various domains including cloud, AI/ML, data analytics, automation, and emerging technologies.