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Field Operation Automation Platform

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Field Operations Automation Platform

Transforming Telco Field Operations with Digital Solutions

A digital transformation tool leveraging AI, IoT, Big Data, and cloud capabilities to enhance customer happiness and operational excellence.

Our platform provides comprehensive field service management, optimizing technician productivity and service quality.

Field Operations Automation Platform
Platform Features

Comprehensive Field Service Solutions

Intelligent Scheduling

Dynamic scheduling and routing of technicians, pairing most qualified personnel with appropriate tools for each job.

Mobile Empowerment

User-friendly hybrid mobile app with GPS tracking, work order logs, customer signature, and payment collection capabilities.

Cost Optimization

Software-assisted staffing, optimized travel plans, and improved inventory management to minimize costs and repeat visits.

Advanced Reporting

Role-based dashboards, KPI monitoring, and configurable reporting for effective resource allocation and management.
Platform Capabilities

Key Field Operations Features

Core Functionalities

  • • Customer Site Management
  • • Trouble Ticket Management
  • • Preventive Maintenance
  • • Scheduling & Dispatch
  • • Technician Management

Advanced Features

  • • Contract / SLA Management
  • • Billing & Invoice
  • • Spare Parts Management
  • • Project Management
  • • Email & SMS Integration